Calling out to all Singapore wedding couples! We thought it would be a good idea to put together a list of frequently asked questions to help you better understand our service.
How do I engage your services?
You first need to look at our different packages. We have various packages that suit different budgets and needs. Pick one, and contact us to arrange for an obligation free meeting to view our work in person as well as to just get to know us a little better in person! No pressure tactics, we promise! Once you are comfortable with our services and are ready to commit to our services we will need to collect a 20% deposit of the total bill to secure your booking down. Note that no booking is made until we receive the deposit!
Can't I just sign a contract with you? Why do I have to give a deposit?
Photography is a service based industry and once we commit to a client, we have to reject other wedding requests on the same day so we need to be sure that the client is serious about the booking as well and a financial commitment is the most effective way to ensure commitment from both ends.
What happens if there are changes in the date?
If changes are made to the date, it is important to inform us ASAP. So we can either shift our schedule or look into assigning a different photographer from our team to your wedding. An additional administration fee of $200 will be incurred if the change is less than 3 months to the wedding.
What happens if the wedding is canceled or if we choose not to go ahead with your services after signing the contract?
In the unlikely and unfortunate situation that the wedding is off, the initial 20% deposit paid will be forfeited and is not refundable.
Can I sign up for a cheaper package and upgrade it later to a better package after the wedding is over?
Yes, you can. If the ang paos have been kind to you, you can always choose to upgrade your package later?
How many photographers will you be deploying to my wedding?
All our packages only come with 1 photographer. Having 2 photographers is naturally more ideal as one can focus on candid shots and one can focus on more posed photos but will incur additional costs. Contact us for more info on having additional photographers or videographers for your wedding and we will customise a package for you.
Will the photographer be able to follow us to take location shots in the afternoon?
Yes, as long as weather permits. The photographer's time for the whole day is literally yours. Do with us as you like! If you have engaged our videographer, he needs to have at least a 5-6 hour window between the morning and evening activities if you want him to produce a express highlight clip of the morning activities for viewing during the evening.
Do you have your own transport?
We normally piggy back on one of the bridal entourage cars. But if there is no space for us, we will arrange for taxis to bring us from point A to point B. But it is best that you inform us of this earlier.
What cameras do you use?
Only the good stuff! D700 and Canon 5D Mk2. And we will bring backups of all our equipment as well in case of breakdown.
How do I engage your services?
You first need to look at our different packages. We have various packages that suit different budgets and needs. Pick one, and contact us to arrange for an obligation free meeting to view our work in person as well as to just get to know us a little better in person! No pressure tactics, we promise! Once you are comfortable with our services and are ready to commit to our services we will need to collect a 20% deposit of the total bill to secure your booking down. Note that no booking is made until we receive the deposit!
Can't I just sign a contract with you? Why do I have to give a deposit?
Photography is a service based industry and once we commit to a client, we have to reject other wedding requests on the same day so we need to be sure that the client is serious about the booking as well and a financial commitment is the most effective way to ensure commitment from both ends.
What happens if there are changes in the date?
If changes are made to the date, it is important to inform us ASAP. So we can either shift our schedule or look into assigning a different photographer from our team to your wedding. An additional administration fee of $200 will be incurred if the change is less than 3 months to the wedding.
What happens if the wedding is canceled or if we choose not to go ahead with your services after signing the contract?
In the unlikely and unfortunate situation that the wedding is off, the initial 20% deposit paid will be forfeited and is not refundable.
Can I sign up for a cheaper package and upgrade it later to a better package after the wedding is over?
Yes, you can. If the ang paos have been kind to you, you can always choose to upgrade your package later?
How many photographers will you be deploying to my wedding?
All our packages only come with 1 photographer. Having 2 photographers is naturally more ideal as one can focus on candid shots and one can focus on more posed photos but will incur additional costs. Contact us for more info on having additional photographers or videographers for your wedding and we will customise a package for you.
Will the photographer be able to follow us to take location shots in the afternoon?
Yes, as long as weather permits. The photographer's time for the whole day is literally yours. Do with us as you like! If you have engaged our videographer, he needs to have at least a 5-6 hour window between the morning and evening activities if you want him to produce a express highlight clip of the morning activities for viewing during the evening.
Do you have your own transport?
We normally piggy back on one of the bridal entourage cars. But if there is no space for us, we will arrange for taxis to bring us from point A to point B. But it is best that you inform us of this earlier.
What cameras do you use?
Only the good stuff! D700 and Canon 5D Mk2. And we will bring backups of all our equipment as well in case of breakdown.